Payment Information
As a small family business, we understand the financial pressures facing many families in today’s economy. We make every effort to keep our prices as low as possible. We are better able to accomplish that goal when customers pay their bills on time. For that reason we offer several payment options.
Payment Methods
We accept cash, check, money order and all major debit/credit cards
Budget Payments
The purpose of our variable budget billing program is to help customers plan their monthly energy payments. To enroll you must have and maintain a good payment history and your account must have a zero balance. Customers enrolled in the budget billing program are subject to the same payment due dates as regular billing accounts and must pay the full budget amount each month. The budget billing year begins in June. Please call the office for more information.
Automatic Draft Bill Payment
Some of our customers prefer to keep a credit or debit card on file with our office that we run automatically when they receive a propane delivery. A bill will be left at the home to keep the customer aware of the services provided and the cost they should expect to see on their credit/debit card statement.
Finance Charges/Late Fees
All accounts are due within 15 days of purchase and are subject to late fees/finance charges after 28 days. Further explanation of the collections policies will be sent to all delinquent customers. Learn how to avoid these fees by calling our office.
Additional Information
Due to Georgia Collections Laws, we will no longer be accepting hold checks. Please call one of our offices for more information or to make alternate payment arrangements.
In order to help us serve you faster, please have your account number ready when you call. This number can be found on the right side of the bill under your address information. Please note that the account number and the invoice number are different. If you are unable to locate your account number, please have the name and address the account is under. This will ensure that all payments are attributed to the correct account and that all private account information is kept confidential. Thank you for your help in this matter.